Tuesday, 13 October 2015

Knowle relocation project: survey on 'delivery of services'

The District Council has just issued this press release:

13 October 2015

Council asks residents for their views on delivery of services 

Moving and Improving consultation will give households across East Devon the chance to have their say on how and where council services will be delivered 

Having made the decision to relocate its offices from Sidmouth to Honiton and Exmouth, East Devon District Council has launched its Moving and Improving public consultation, as part of its ongoing commitment to providing excellent services to the local community.

The council is carrying out the consultation to help inform decision making about how and where services should be provided so it is keen to hear back from as many East Devon residents as possible.  This consultation will help inform decision making regarding where and how council services are delivered following the move to Honiton and Exmouth.

As part of the consultation process, 3,000 households throughout East Devon were recently selected to receive a copy of the Moving and Improving consultation questionnaire in the post.

However, the consultation is also open to all other East Devon residents, who can have their say by going online and completing the questionnaire at:  http://www.eastdevon.gov.uk/consultation-and-surveys/moving-and-improving

Residents participating in the consultation can enter a prize draw for vouchers worth £100 and can also sign up to receive the results.

A separate consultation questionnaire is also being sent to town and parish councillors, representatives of voluntary and community groups, and representatives of local businesses, as their opinion is also valued and will help inform the way council services are delivered.

The closing date for the Moving and Improving consultation is Thursday 12 November 2015.

Commenting on the consultation, Councillor Paul Diviani, Leader of East Devon District Council, said: “As a public authority, it is our duty to make sure that everyone can access the services they need and that our services represent great value.

“The council offices are old, expensive to run and need ongoing repairs. The public spaces are not very welcoming and the offices are not fit for purpose for a modern 21st century organisation such as ours.  Quite simply, moving is a cheaper option for East Devon than staying put.

“Our vision for service delivery is that you will be able to do business with the council when, where and how you want to.  This means that not only will we operate from offices in Honiton and Exmouth, but we will continue to have a presence in main towns through surgeries and we will continue to develop better online self service options for you.

“It’s really important that you have your say about how and where you want our services to be delivered in the future, as this will help us decide how to provide our services when we move.”


13 October 2015 - Council asks residents for their views on delivery of services - East Devon

See also:
Moving and Improving consultation - East Devon
Moving and Improving - East Devon
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