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Showing posts with label data economy. Show all posts
Showing posts with label data economy. Show all posts

Monday, 20 May 2019

Brexit: and failing to introduce transparency in social media advertising

The likes of Facebook and Google pretty much control what we see and do on-line:
Futures Forum: "Guided democracy" and the century of spin
Futures Forum: How to rescue our time from the digital giants

A problem being that a lot of this is not exactly transparent:
Futures Forum: Campaign to get social media to counter fake news 
Futures Forum: Brexit: and the EU elections: countering fake news from WhatsApp

And earlier this year, the government tried to push for a little more transparency: 

The UK government has called on the competition watchdog to launch an inquiry into the UK's digital ad market, specifically to probe the dominance of the Facebook-Google duopoly. UK chancellor Philip Hammond has requested that the Competition and Markets Authority (CMA) launch a review after an independent report he commissioned detailed how the UK's competition framework isn't fit for the economic challenges posed by digital markets, at home and internationally. Led by Jason Furman, Barack Obama’s chief economic adviser, an independent panel of experts found that the digital advertising market "is dominated by two players and suffers from a lack of transparency".

UK government to probe dupoly's digital ad dominance | The Drum

Whether the UK government will push for a little more transparency over current uses and abuses: 

MIC WRIGHT: Efforts to introduce transparency in online political advertising are falling short

PUBLISHED: 10:00 10 May 2019 | UPDATED: 13:55 10 May 2019

Mic Wright

MIC WRIGHT says that political campaigners are undermining the democratic process with manipulative, duplicitous online advertising and more needs to be done to introduce transparency.

There was great fanfare in October 2018, when Facebook introduced new rules for political advertising running on its platform in the UK. Requiring advertisers to prove their identity and location before their messages were shown and displaying the group behind each ad to users, along with the introduction of a searchable Ad Library, was repeatedly hailed as "transparent" in media reports.

But taking a look at any one of the current Facebook ads focused on Brexit reveals how the social media giant didn't so much install a window into the world of online political advertising as opt for some frosted glass.

Messages promoted by groups with names like Better Brexit, Now Brexit and the Brexit Defence Force are linked to pages with no indication of the individuals managing them nor of their ultimate funding sources. Facebook also remains reticent to show the targeting criteria used by the advertisers. So, while it's possible to view them in the Ad Library there is no way of knowing who is seeing these messages in their Facebook newsfeeds.

The Guardian reported in April that the Mainstream Network - an operation designed to look like a grassroots campaign made up of pro-Brexit Facebook pages backing a no-deal exit - is in fact overseen by Lynton Crosby's political lobbying firm CTF Partners, with a budget of more than £1 million.

The UK information commissioner, Elizabeth Denham, told the Digital, Culture, Media and Sport Sub-Committee on Disinformation that the activity is being probed as part of her office's wider investigation into the use of political data online.

Denham told MPs that she was shocked to see that the government's recent White Paper on online harms did not significantly address the issue of political advertising: "I was surprised and disappointed that there wasn't more focus on what I think is a huge societal harm, which is around electoral interference and the need for more transparency in political advertising."

The information commissioner was asked by MPs whether Facebook's changes to its rules around political advertising go far enough. She told them: "You can't leave it to an individual company. There needs to be more robust transparency tools and there needs to be regulation that requires companies to have systems in place to give real transparency."

Her view is echoed by the Institute of Practitioners in Advertising (IPA) and the independent fact-checking charity FullFact, which have both called for an industry-owned register of political advertising in the UK, with details not only of content, but of who is being targeted and how much is being spent to reach them.

While Facebook's Ad Library and other measures are clearly inadequate, Twitter and Google have yet to provide public archives of UK political advertising run on their platforms.

Current rules on electoral advertising were drafted to cover posters, billboards and leaflets, not micro-targeted social media posts and customised email campaigns. The Electoral Reform Society's director of research and policy, Jess Garland, put it succinctly: "The UK's analogue-age election rules are a meddlers' charter that leave our elections vulnerable."

While the claims made in commercials for washing powder or cosmetics can be rigorously challenged by the Advertising Standard Agency (ASA), since 1997, it hasn't regulated any form of political messaging. Lies that would be unacceptable in the process of trying to sell pet food go unchallenged when it is voters being served up rhetoric to swallow. It was easier to get away with falsely claiming that Turkey was joining the EU than it is to lie about the nutritional content of a turkey drumstick.

The official Vote Leave campaign spent more than £2.7 million on targeted Facebook ads during the EU referendum. Data subsequently released by the social network to the Digital, Culture, Media and Sport Sub-Committee as part of its inquiry into fake news, revealed that Vote Leave had run ads with 1,433 different messages.

They ranged from bizarre claims that the EU was out to kill the British cuppa to emotional appeals featuring polar bears and bullfighting. The adverts were seen more than 169 million times in total.

As well as relatively straightforward adverts, Vote Leave ran a competition offering a £50 million pound prize to anyone who could predict the outcome of every match played in the 2016 European championships. It was a data harvesting exercise.

But while regulators are trying to get to grips with the online political advertising equivalent of muskets, campaigners already have machine guns and tanks at their disposal.

In 2016, the Trump campaign tested an average of 50,000 ad variations a day to micro-target voters, peaking at 150,000 ads on some days. It did that, in part, by using machine learning to quickly get rid of under-performing messages and formats and bring the most effective lines to the top. Voter profiles are ever more detailed and machine learning is increasingly making connections between data sets that human campaign strategists would never be able to make on their own.

We are not far from a time when it will be possible to quickly and effectively target single voters with messaging geared to their particular hopes and fears.

A recent Channel 4 investigation accused the Arron Banks-funded Leave.EU campaign of faking footage of migrants entering the UK and attacking women, but future political advertising could make even that look mild. Deepfake videos - clips using machine learning to turn real people into convincing puppets for words or actions they might otherwise never say - are becoming increasingly advanced. It is only a matter of time before deepfakes are effectively used for political disinformation and the waters are further muddied.

Last September, three members of Congress - Democrats Adam Schiff and Stephanie Murphy, along with Republican Carlos Curbelo - wrote to the US director of national security, Dan Coats, to warn that "as deepfake technology becomes more advanced and more accessible, it could pose a threat to public discourse and national security".

The issue is not just that campaigns could use deepfake techniques to spread rumour and gossip, but that an increased climate of distrust could make it easier to discredit real videos with plausible deniability.

Donald Trump initially apologised for his comments on the infamous Access Hollywoodtapes, but he later suggested that the audio was fake. In a climate where deepfake attacks on politicians become common that kind of obfuscation will become easier for figures who are so willing to brazenly lie about their words and actions.

Currently, the UK is in a situation where the Electoral Commission complains of campaigns submitting invoices for Facebook advertising that "[make] it difficult or impossible to know what the money was spent on and where". While the regulations don't even require that minimal meaningful level of disclosure, and technology companies are not forced to deliver true transparency, the integrity of UK elections will be in doubt.

Ensuring that all online political advertising in the UK has to abide by the same imprint laws as offline advertising is key - they must state who paid for them and published them. But it has to go further than that. We need a publicly viewable algorithmic ingredient list tied to every targeted online political ad - who is seeing this message and what criteria were used to decide that they would? Revealing the recipe shouldn't be left to the whim of individual companies, but a legal requirement.

Political campaigns used to have to shout their messages but Vote Leave's targeted Facebook ads during the EU referendum were whispers. The manipulation would have been far less effective if it had been done in the full light of public scrutiny, where the conflicting tones and disparate imagery would have been apparent. It's easy to sell a lie if only people who don't know any better can hear you telling it.

This is a Wizard of Oz problem: It's currently too hard to know who is behind the curtain, pulling the strings. If voters are able to see how they are defined by campaigns that target them, they may be a lot less willing to take the messages presented to them at face value. Offline political adverts are restricted by their context, jumbled on the doormat with bills and junk mail, or pasted on a billboard.

Online, the political messaging can hide itself as a plea to defend the polar bears or ban bullfighting, while its creators have another agenda entirely. We need regulations and regulators with the power to pull back the curtain and reveal the levers, who's pulling them and who is ultimately paying for it all.


Brexit: Efforts to introduce transparency in social media advertising are failing | Latest Brexit news and top stories - The New European
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Sunday, 19 May 2019

The right to repair > spreading repair knowledge online

Apple is very much in the spotlight - whether over its use of 'conflict minerals':
Futures Forum: Recovering conflict minerals

Or over its use of branding:
Futures Forum: Of climate change, recycling and the right to repair >>> "being environmentally aware is crucial for the of reputation of Apple"

In particular, people are getting very frustrated about not being able to repair their products...

And this frustration is turning into right to repair advocacy:
Futures Forum: Right to repair
Futures Forum: Right to Repair campaign hits Europe
Futures Forum: Right to Repair campaign to reduce the electronic and electrical rubbish mountain

There are alliances happening:
Members - Open Repair Alliance
The Right to Repair | Free Knowledge Institute

And on-line projects are making it easier:
Getting your fix online: the websites that make repairing easier - Positive News - Positive News

- as reported in the Guardian this week: 

Sidestepping Apple: the third-party tinkerers fighting for your right to repair

Oscar Schwartz
Wed 8 May 2019

Online repair communities are spreading repair knowledge online to place power back in the hands of consumers

When Jessa Jones’s twin daughters flushed her iPhone 4S down the toilet, she decided that she was going to fix it herself. She took the toilet apart in her backyard, retrieved the device, and then searched online for how to make it turn on again. On DIY fix-it forums, she was informed that the first step was to replace the battery. She did this with relative ease, but the phone wouldn’t charge, which suggested that the water had also seeped into the phone’s motherboard.

For most, this would mean giving up and going to the Apple store. But Jones was determined. She had no experience working with electronics but by trawling through online tutorials, she taught herself how to use a soldering iron and replace microscopic components inside the phone. She eventually succeeded and got the device working again.

Jones found the repair work satisfying, and repairing electronics became a new hobby. She started buying dead devices on Craigslist and refurbishing them to sell. Then she listed herself on eBay as a mail-in motherboard repairperson – within months, repair shops across the country were sending her micro-soldering jobs that were too complex for them.

Jones soon had more business than she could handle. After recruiting other stay-at-home moms in her neighborhood and teaching them electronics repair, she launched a small business from her dining room called MommyFixits. “Suddenly our play dates became moms sitting around the dining table fixing mailed-in iPhones,” she told me.

As Jones’s expertise grew, she discovered that technology manufacturers used underhanded techniques to discourage independent repair. Phone and tablet parts were glued together, causing components to break when pried apart. Schematics and manuals were copyrighted and kept under trade secret. Apple even used their own proprietary “pentalobe” screws, which cannot be removed with common screwdrivers.

Despite these barriers to repair, Jones knew that fixing things independently, instead of taking them back to the manufacturer, was almost always possible and often cheaper. To spread her knowledge, she started a YouTube channel called iPad Rehab, which offered step-by-step repair tutorials for other DIY enthusiasts.

One of Jones’s more popular videos was of her fixing “touch disease” on an iPhone 6, a common problem where the touch pad stops working. Jones told me that this issue was endemic in iPhone 6s due to a design error in the phone that allowed it to bend, meaning that a small component on the logic board would dislodge. When Apple customers took their faulty phones back to the Apple store, they were given a replacement at a reduced price. The problem, according to Jones, was that the new phone had precisely the same defect as the old one, and the “touch disease” would return, sometimes in a matter of days.

In her 30-minute video, Jones demonstrated how she could fix the cause of the problem by adding a tiny metal wire under one part of the logic board, which prevented the component from dislodging. “When people watched that video, they could see a real person opening up a phone, explaining how it works, and then fixing the problem. It was so different from the experience of the Apple shop, where a Genius disappears and comes back with a white box,” she said.
“My YouTube channel just raised awareness that real repair is possible.”

Jones, whose channel now has more than 115,000 followers, is part of a network of YouTube tinkerers who are spreading their repair knowledge online to place power back in the hands of consumers.

Kyle Wiens, co-founder of the online repair community iFixit, uses YouTube to broadcast “teardowns”, where he dismantles a device piece by piece to show users how everything inside works and its potential reparability. Louis Rossmann, a technician with a small repair shop in New York, has a channel with more than 800,000 followers, where he regularly posts videos of him repairing Apple computers. There are also hundreds of thousands of amateur videos, where people from around the world teach others how to repair washing machines, light fixtures, cars, pool filters, rice cookers, and so on.

According to Nathan Proctor, director of the Campaign for the Right to Repair at the US Public Interest Research Group, this YouTube community is an integral part of a broader political movement that is attempting to wrest consumer agency from an increasingly consolidated electronics marketplace.

Proctor says that while in the past there was a legal balance between protecting manufacturers’ intellectual property and empowering consumers to tinker with, modify, and repair their own products, the rise of software in electronics has shifted power to manufacturers. Not only are the products more complex and harder to fix, the line between self-repair and hacking has become nebulous, meaning that manufacturers have been able to use digital copyright law to gain a legal monopoly over repair. This, in turn, has created a broader cultural anxiety around self-repair, a sense that when our devices malfunction, the problem can only be dealt with by so-called experts at a specific company.

According to Proctor, YouTube channels such as Jones’s are useful in disrupting this dynamic. “I frequently will talk to people who had something break on their phone and were told that they had to replace it with the manufacturer,” he said. “But then they go on YouTube and watch a video and realize that fixing it isn’t impossible, that you could learn how to or find someone who can.”

As a result of this, those at the forefront of the online repair community are sometimes met with hostility from manufacturers. Apple has brought suits against unauthorized repair shops and have had their intellectual property lawyers directly contacted some YouTube tinkerers.

This type of behavior has radicalized a number of YouTube repairers, including Jones and Rossmann, whose videos now often venture into right to repair advocacy. This places them in a growing coalition of consumer freedom advocates, farmers, hackers, and environmentalists who are pushing for legislation that will allow consumers to fix what they own and empower third-party independent repair shops. In the US, so far 20 states have expressed interest in this type of legislative reform, and Senator Elizabeth Warren in March called for a national right to repair bill, which, while specifically made for farmers wanting to repair their own tractors, would have broad repercussions for all technology manufacturers.

While such legislation would be a victory for consumer rights, more fundamentally, Jones sees the right to repair as an integral step in making people less alienated from the production process. “What we’re giving up when we lose the right to repair is this sense of investigation and wonder and tinkering,” she says. “We’re made to see our devices as if they are these sacrosanct objects but really, they’re just a battery and a screen, something that a stay-at-home mom can learn how to fix in her dining room.”



Sidestepping Apple: the third-party tinkerers fighting for your right to repair | Life and style | The Guardian
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Saturday, 11 May 2019

Brexit: and the EU elections: countering fake news from WhatsApp

There have been a few problems with the WhatsApp network (owned by Facebook...)...

In India:
WhatsApp launches fact-check service to fight fake news during India polls - Reuters
The WhatsApp election: The fake news challenge to democracy | European Council on Foreign Relations
HSS - India’s WhatsApp election: political parties risk undermining democracy with technology - Queen Mary University of London

In Brazil:
Jair Bolsonaro accused of creating 'criminal network' to spread fake news in Brazil election - Telegraph
Disinformation and fake news spreads over WhatApp ahead of Brazil's presidential election | The Independent
The three types of WhatsApp users getting Brazil's Jair Bolsonaro elected | World news | The Guardian

And now in Europe:
Facebook's plan to protect the European elections comes up short
Is Facebook doing enough to combat fake news? | Europe| News and current affairs from around the continent | DW | 05.05.2019

In response, some steps have been made:
WhatsApp restricts message-sharing to fight fake news - BBC News
WhatsApp warns users of forwarded texts to stop 'deadly fake news' hoaxes - The Sun
WhatsApp is fighting fake news with this helpful new feature - Mirror Online

However, the Avaaz campaign group doesn't think this is enough - in a message sent out today: 

WhatsApp
It’s worrying! WhatsApp and other social networks in the UK are being flooded with toxic lies and hate ahead of the European elections - and it could just be the start! But together we can stop those who are trying to manipulate us -- simply by all of us becoming “WhatsApp Detectives” and help find the biggest lies spreading on WhatsApp so we can flag it to them and the media.. And we need you to join us: Click below and send us a WhatsApp message saying “Hi!” and we’ll send you the info you need to help :) +447480800288:

Dear friends in the UK,

Whether it's refugees receiving more MONEY than British pensioners, millions of Turkish people migrating to the UK, or even rumours of a lorry attack in the heart of London's Oxford St.

In Europe, WhatsApp and other social networks are flooded with posts like these, and they have one element in common: they’re completely false!
But together we can stop those who try to manipulate us ahead of the critical European elections in weeks -- simply by all of us becoming “WhatsApp Detectives” and help us find the biggest lies spreading on WhatsApp so we can flag them to the platform and the media.

There are over 1.8 million Avaazers in the UK and if you use Whatsapp, join us now: Just click below and send us a message saying “Hi!”. And we’ll send you any info you might need to help us :) +447480800288

WhatsApp wants to stop the spreading of disinformation and lies and challenge those who spread it, but if nobody notifies them about their existence, they can’t do anything about it.

Extremists are using our social media feeds to scare us, make us angry so we turn against each other - the upcoming European elections could be a key moment where either we let them win or we fight back to protect our democracy.

Click below to help us counter hate before the elections! After you send us a message, you will receive further instructions on how to flag suspicious content. Here’s what you do:
  1. Click on the button below
  2. Send a Hi message and wait for further instructions
  3. Save the number +447480800288 to your address book e.g. as “Avaaz WhatsApp Watch”

The Avaaz team will monitor the number continuously and work together with fact-checkers and partners to investigate the tips that are coming in so we can expose the fakes, report on them and make sure that Whatsapp takes action. Join the WA detectives now:

After 40,000 of us donated, Avaaz put in place a team of over 60 analysts, researchers, journalists and campaigners to fight misinformation and hate messages on social networks. It's been in the media and the platforms are under a lot of pressure. If thousands of us now join the fight, we can defend our democracies.

With hope and determination,
Pascal, Nick, Luca, Martyna, Martin, Anneke, Christoph and everyone at Avaaz.

MORE INFORMATION:

Spanish WhatsApp users reportedly flooded with ‘disinformation and hate’ ahead of elections (Venture Beat)
https://venturebeat.com/2019/04/26/spanish-whatsapp-users-reportedly-flooded-with-disinformation-and-hate-ahead-of-elections/

Europe’s most hackable election (Politico)
https://www.politico.eu/article/europe-most-hackable-election-voter-security-catalonia-european-parliament-disinformation/

Viral image about pensioners and refugees is wrong on every single number. (Fullfact)
https://fullfact.org/online/pensioners-refugees-benefits/

What happened at Oxford Circus? Police explain incident that was initially treated as 'terror' (The Independent)
https://www.independent.co.uk/news/uk/home-news/oxford-circus-incident-what-happened-attack-terror-police-met-latest-updates-a8074751.html

Media Sunday Express admits '12m Turks coming to UK' story was inaccurate. (The Guardian)
https://www.theguardian.com/media/greenslade/2016/jun/20/sunday-express-admits-12m-turks-coming-to-uk-story-was-inaccurate

WhatsApp Legal Info
https://www.whatsapp.com/legal?eea=1&lang=en
Promoted by N Flynn on behalf of Avaaz Campaigns UK, a company incorporated in England & Wales under company registration #09475510 and whose registered address is at 49-51 East Rd, London N1 6AH.


Avaaz - The World in Action
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Monday, 6 May 2019

Brexit: 'Now We Know'

If in much of the country, the local elections were about Brexit:
Futures Forum: Brexit: and how it really affected local elections

Then what is bizarre is how little we actually know about 'Brexit'. But the information is out there.

Whether it's been about 'dark money':
Futures Forum: Brexit: and Exeter's MP calling on the Electoral Commission to reopen its investigation
Futures Forum: Brexit: and Exeter's MP pressing for 'a full investigation'
Futures Forum: Brexit: and new evidence emerging over the role of Cambridge Analytica > follow the money
Futures Forum: Brexit: and Exeter's MP once 'regarded as a crank' >>> but now questions are multiplying over the roles of Cambridge Analytica and its parent company Strategic Communications Laboratories

Or about the misuse of social media:
Futures Forum: The weaponization of social media
Futures Forum: Facebook and the Age of Manipulation

Or simply about subterfuge and hidden agendas:
Futures Forum: "If Brexit was the creation, in part, of this new world of offshore money and political influence campaigns, Brexit may well ensure that it continues unrestricted."
Futures Forum: Brexit: and Exeter's MP pushing for further investigations
Futures Forum: Brexit: and Exeter's MP's voicing of "widespread concern over interference"

One of the key players in asking questions has been Open Democracy, with their latest piece looking at  dark money and even darker intrigues:
Key members of Jacob-Rees Mogg’s pro-Brexit MP lobby group finally revealed | openDemocracy

The other has been Guardian journalist Carole Cadwalladr, who has been digging deep, as reported by Michael White, writing in the New European: 

In the Times Francis Elliott reports that People's Vote (PV) chiefs are aware they need to broaden their appeal beyond the London-centric south and to get beyond the hyper-rational economic arguments by appealing to emotion. That's consistent with the complaints I hear from political friends who have done business with them. 'Take Back Control' was cynical but effective in 2016 and 'Tell Them Again' threatens to make a similar impact in the European elections on May 23 and in any referendum which unexpectedly materialises between now and Halloween. Elliott reports that PV is toying with 'Now We Know', to entice pro-Leave moderates who can see the opportunity costs of Brexit piling up as other problems are neglected. A work in progress, I'd say.

...

Forgive me for mentioning Carole Cadwalladr again (I don't know her personally) because she's only one voice among many, not a professor or tech renegade, but a feature writer on the Observer who has become something of a symbol. She stumbled upon a life-changing discovery after going home to South Wales to find out why the old coal-and-steel town of Ebbw Vale (now green and shiny) had voted 62% for Brexit when it has strikingly few of those immigrants local voters talked about, but plenty of EU Objective One funding for poorer regions.

The way she told it at the lecture (you can find it online) she bravely gave the other day, in the presence of what she called “the Gods of Silicon Valley” at the annual TED conference in Vancouver, was that an Ebbw Vale woman got in touch with her after the Observer published her puzzled article.

The woman explained about the Facebook posts she'd seen before the referendum, telling her about millions of Turks flooding into Britain (courtesy of that nice Mr Farage's Leave.EU campaign, you may recall). Oh really? When Cadwalladr went to hunt for these personally targeted ads she found they weren't there any more. There is no archive. Only Facebook knows exactly what it gave a platform to – and Facebook's Mark Zuckerberg isn't telling.

Cadwalladr called this “the biggest electoral fraud in Britain for 100 years”, since caps were put on election spending and bribing voters made illegal. It's what put her on the trail of Cambridge Analytica, the shadowy, now defunct data farmer supported by US billionaire, Robert Mercer. Brexit, she told TED, was the experimental petri dish for Trump, the canary in the coalmine where techniques were honed to spread hate and fear. “Silicon Valley is a crime scene,” its tech titans accessories to the crime of subverting our democracy.

The writer got a lot of applause in the hall, but angry feedback from the titans' PR teams who promised factual rebuttal – but failed to deliver it. Twitter's CEO, Jack Dorsey, who deigned to be interviewed on stage the next day, proved to be chillingly free of emotion or responsiveness, Cadwalladr reports.


Here is that extraordinary TED talk:

And here is her latest: 





Carole Cadwalladr on Twitter: "Bank holiday reflections: I’ve worked flat-out on this for 2.5 years. It’s triggered multiple investigations & billion $ fines. But I’m in @guardian bubble. Most of UK still entirely in dark. Took a US media org to do this. What next? How to get it out?? https://t.co/BrwLQYLX4k"
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